Nestvo Privacy Policy

Last updated: [DATE]

Nestvo is a private app for families to share a calendar, photos, posts and, if they choose, their location. This policy explains what information Nestvo collects, why, who can see it, and the choices you have.

Nestvo is run by [YOUR NAME OR COMPANY NAME], based in Alberta, Canada ("we", "us"). If you have questions, contact us at support@nestvo.ca.

The short version

• What you share in Nestvo is visible only to the members of your family in the app.
• We do not sell your information, show ads, or track you across other apps or websites.
• Location sharing is off until you turn it on, and you can turn it off at any time.
• You can delete your account from inside the app at any time.

Information we collect

Account information

• Your email address and a password (passwords are stored in encrypted, hashed form; we can't see them).
• Your display name, and optionally your birthday, profile picture and chosen colour.

Your family

• Which family you belong to, your role in it (parent, kid, grandparent or relative), and your family's name, invite code and optional cover photo.

Things you add

• Calendar events: title, type, date and time, repeat settings, location text, who it's for and who's driving.
• Posts, photos, comments and likes in the family feed.
• Reports you make about posts.

Location (only if you turn it on)

• When you switch on "Share my location", Nestvo saves your current location while you are using the app. We keep only your most recent location, not a history. Turning sharing off hides your location from your family immediately.

Notifications

• If you allow notifications, we store a notification token for your device, its type (iPhone or Android) and its time zone, so we can send you alerts and show event times correctly.

Crash reports

• If the app crashes or hits an error, a report is sent to our crash-reporting provider. It includes technical details (the error, app version, device model and operating system) and an anonymous ID for your account. It does not include your name, email address or the content you've shared.

We do not collect your contacts, messages outside Nestvo, or advertising identifiers.

How we use your information

• To run Nestvo: show your family's calendar, feed, photos and map, and let you join and manage your family.
• To send the notifications you've allowed: new posts, comments on your posts, new events, event reminders and birthdays.
• To keep Nestvo safe: for example, letting parents review reported posts.
• To fix problems, using crash reports.

We do not use your information for advertising, and we do not use it to train AI models.

Who can see your information

• Your family members in Nestvo can see your name, profile picture, birthday, role, the events and posts you share, and your location while sharing is on.
• Parents in your family can also remove members, delete posts and comments, and review reported posts.
• Service providers who run parts of Nestvo for us, only as needed to provide the service:
• Supabase — database, sign-in and photo storage. [CONFIRM DATA REGION, e.g. Canada (Central)]
• Expo (650 Industries) — delivering notifications and app updates.
• Apple and Google — delivering notifications to your device.
• Sentry — crash reporting (United States).
• [Resend — sending sign-in emails, once email codes are switched on.]
• Legal reasons: we may share information if required by law, or to protect someone's safety.

We never sell or rent your information.

Some of these providers store data outside Canada (for example in the United States), where it may be subject to local laws.

Children

Nestvo is designed to be used by families, including children, together with their parents. [LAWYER TO CONFIRM: Children under 13 may only use Nestvo with a parent's permission and as part of a family that includes a parent. A parent can ask us to review or delete their child's information at any time by contacting support@nestvo.ca.] We do not knowingly collect information from children outside of a family set up by a parent.

Keeping your information

We keep your information while your account exists. When you delete your account, we delete your profile, profile picture, posts, photos, comments, likes, location and the events you created. Information may remain in backups for up to [30] days before it is permanently removed.

If you leave a family, your past posts and events stay with that family until you delete them or your account.

Your choices and rights

• Edit your name, birthday, picture and colour on the Family tab.
• Turn location sharing off on the Map tab.
• Turn notifications off in your phone's settings.
• Leave a family or delete your account from the bottom of the Family tab.
• Access or correct your information, or ask a question, by emailing support@nestvo.ca. You also have the right to complain to the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.

Security

Information travels encrypted between the app and our servers. Access rules in our database mean only members of a family can see that family's information. Photos are stored privately and shown using short-lived links. No system is perfectly secure, but we work to protect your information.

Changes to this policy

If we make important changes, we'll tell you in the app or by email before they take effect.

Contact

[YOUR NAME OR COMPANY NAME] Email: support@nestvo.ca